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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Empathy Mapping
UX Research
Empathy Mapping
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min per interview1-2 Tage30–60 min2-8 h
Participantsdifferent
1 participant per interviewBased on research question4-85-12
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryFindability Metrics, Path Analysis, Revised IAEmpathy Map, Assumptions List, Research GapsEvent Timeline, Ubiquitous Language, Boundaries, Open Questions
Tagsno overlap
QualitativeResearchCustomerDiscovery
Information architectureNavigationFindability
SynthesisQualitativeWorkshop
Domain-Driven DesignEventsDiscoveryWorkshop
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