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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Paper illustration for Decision Framing Workshop.
Decision Making
Decision Framing Workshop
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects.When a decision is poorly framed, even good answers deliver little value. A Decision Framing Workshop sharpens the problem, goal, and boundaries before the actual weighing begins.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 min per interview45-120 min60-120 min30-60 min
Participantsdifferent
1 participant per interview2-84-102-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryTrade-off Matrix, Criteria List, Decision Rationale, Accepted DownsidesDecision Frame, Decision Question, Criteria List, Evidence PlanDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
QualitativeResearchCustomerDiscovery
TradeoffsDecisionCriteriaOptions
Decision framingAlignmentCriteriaOptions
DecisionRolesGovernanceAlignment
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