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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview30-60 min30–60 minHalber Tag bis mehrere Tage
Participantsdifferent
1 participant per interview3-104-810-50
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryStar-Shaped Question Map, Question List, Assumption ListEmpathy Map, Assumptions List, Research GapsSketches and Concepts, Consolidated Solution Sketch, Prioritized Direction
Tagsno overlap
QualitativeResearchCustomerDiscovery
BrainstormingIdeationWorkshopDiscovery
SynthesisQualitativeWorkshop
BrainstormingWorkshopCollaborationIdeation
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