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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview60–90 min15-60 min je Zyklus45-90 min
Participantsdifferent
1 participant per interview2-81-83-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryStakeholder Map, Engagement Plan, Risk NotesSituation Assessment, Decision Loop, Action UpdatesForce Field Map, Change Levers, Risk Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
StakeholdersAlignmentFacilitationChange
DecisionChangeLearningStrategy
ChangeDecisionStrategy
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