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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.
Complexitysame
LowLowLowLow
Timedifferent
30–60 min per interview45-90 min45-90 min60–90 min
Participantsdifferent
1 participant per interview3-103-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryResponsibility Map, Role Agreements, Open QuestionsExpectation Map, Alignment Notes, AgreementsStakeholder Map, Engagement Plan, Risk Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
RolesResponsibilityTeamFacilitation
AlignmentStakeholdersTeam
StakeholdersAlignmentFacilitationChange
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