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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.
Complexitysame
LowLowLowLow
Timedifferent
30–60 min per interview30 min Setup, dann laufend60-120 min20-40 min initial, dann laufend
Participantsdifferent
1 participant per interview1-3 maintaining, briefing for everyone4-103-15
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryRAID Log, Status Report SourceProblem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsROAM Board, Owner List
Tagsno overlap
QualitativeResearchCustomerDiscovery
RiskTrackingStakeholdersGovernance
FacilitationAlignmentDiscovery
RiskAgileTrackingAlignment
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