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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitysame
LowLowLowLow
Timedifferent
30–60 min per interview60-120 min45-90 min20-45 min
Participantsdifferent
1 participant per interview4-103-101-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryProblem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsResponsibility Map, Role Agreements, Open QuestionsOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
FacilitationAlignmentDiscovery
RolesResponsibilityTeamFacilitation
ResponsibilityLeadershipTeam
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