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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.
Complexitydifferent
LowLowHighLow
Timedifferent
30–60 min per interview60-120 minSeveral meetings plus preparation and analysis; total effort depends on scope60–90 min
Participantsdifferent
1 participant per interview4-10Evaluation team, architects, and relevant stakeholders2-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryProblem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigationsStakeholder Map, Engagement Plan, Risk Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
FacilitationAlignmentDiscovery
ArchitectureQualityRiskTradeoffsStakeholders
StakeholdersAlignmentFacilitationChange
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