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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview60-120 min1-2 Tage60-120 min
Participantsdifferent
1 participant per interview4-101-42-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryProblem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsArchitecture Document, Context View, Runtime View, Deployment ViewCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
QualitativeResearchCustomerDiscovery
FacilitationAlignmentDiscovery
ArchitectureDocumentationCommunication
ArchitectureCommunicationStakeholdersCanvas
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