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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of a branching tree with an outcome at its root, customer opportunities, solution options and small experiment cards.
Product Discovery
Opportunity Solution Tree
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of Dual Track Agile with its method-specific working model.
Product Discovery
Dual-Track Agile
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When discovery keeps swinging between goals, ideas, and learning loops, it creates clear steering logic. It connects the desired outcome, opportunities, and experiments into a legible structure.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When uncertainty and delivery run in parallel, it separates learning work from implementation while keeping both connected. It prevents unvalidated ideas from falling directly into the delivery stream.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min per interview1-2 h Setup, laufend45-90 minLaufend, Wochen bis Monate
Participantsdifferent
1 participant per interview2-62-64-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryOpportunity Solution Tree, Experiment Backlog, Learning LogCommunication Plan, Channel Matrix, Message CadenceDiscovery Backlog, Delivery Backlog, Experiment-Ergebnisse, Validierte Stories
Tagsno overlap
QualitativeResearchCustomerDiscovery
DiscoveryOutcomesExperimentsOpportunity
CommunicationStakeholdersDeliveryPlanning
AgileDiscoveryDelivery
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