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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 min per interview2-4 h1-2 h60-120 min
Participantsdifferent
1 participant per interview3-124-124-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight Summary7S Assessment, Alignment Gaps, Change ActionsAlignment Map, Open Issues, Decision QuestionsProblem Statement, Scope Boundaries, Assumption List, Next Analysis Questions
Tagsno overlap
QualitativeResearchCustomerDiscovery
OrganizationStrategyAlignmentChange
AlignmentStakeholdersStrategyFacilitation
FacilitationAlignmentDiscovery
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