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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview30-60 min30-60 min je Interview30-60 min
Participantsdifferent
1 participant per interview3-105-12 Interviews3-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryEmotion Board, Themes, Action ItemsInterview Notes, Opportunity Themes, Customer QuotesStart Stop Continue Board, Improvement Actions
Tagsno overlap
QualitativeResearchCustomerDiscovery
RetrospectiveTeamReflection
DiscoveryInterviewsOpportunityCustomer
RetrospectiveImprovementTeamReflection
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