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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.
Complexitydifferent
LowHighHighMedium
Timedifferent
30–60 min per interviewHalf day1-4 Wochen15-60 min je Zyklus
Participantsdifferent
1 participant per interview3-126-30 Experten1-8
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryLeverage Map, Action StrategyExpert Forecast, Consensus Range, Assumption NotesSituation Assessment, Decision Loop, Action Updates
Tagsno overlap
QualitativeResearchCustomerDiscovery
Systems thinkingChangeStrategy
ForecastingExpertsDecisionStrategy
DecisionChangeLearningStrategy
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