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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Lean UX Canvas with its method-specific working model.
UX Design
Lean UX Canvas
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a Test Card with four fields for hypothesis, test, metric, and success threshold.
Product Discovery
Test Card
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.The Test Card turns a critical assumption into a testable claim and specifies in advance which result counts as success.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 min per interview2-3 h1-4 Wochen20-35 min
Participantsdifferent
1 participant per interview3-83-10 Kunden1-5
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryCompleted Lean UX Canvas, Hypothesis list, First experimentConcierge Learnings, Service Blueprint, MVP RisksTest Card with a pre-set threshold
Tags1 shared
QualitativeResearchCustomerDiscovery
CanvasHypothesisOutcomesDiscovery
MVPValidationServiceDiscovery
ExperimentsValidationDiscoveryHypothesis
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