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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 min per interview1-2 Tage1-2 h Setup, laufend10-20 min daily
Participantsdifferent
1 participant per interview10-5011
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Interview Notes, Themes, Insight SummaryKano Matrix, Feature Classes, Priority ThemesAction Lists, Project List, Review RoutineDaily Plan, Time Estimates, Review Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
SatisfactionPrioritizationCustomer
ProductivityPlanningTasksExecution
PlanningTime managementProductivityOperations
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