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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for Eat the Frog
Operations
Eat the Frog
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.The method protects energy and attention for the task that creates the largest progress and is often postponed.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 min per interview0.5-5 Tage1-2 h Setup, laufend15-90 min daily
Participantsdifferent
1 participant per interview4-1011
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Interview Notes, Themes, Insight SummaryKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateAction Lists, Project List, Review RoutinePriority Task, Completion Note, Daily Focus
Tagsno overlap
QualitativeResearchCustomerDiscovery
LeanContinuous improvementOperations
ProductivityPlanningTasksExecution
PrioritizationProductivityFocusExecution
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