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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration for TOWS Matrix.
Business Strategy
TOWS Matrix
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.The TOWS Matrix connects internal strengths and weaknesses with external opportunities and threats into action-oriented strategies. It goes a step further than a pure stocktaking.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min per interview1-3 h30-90 min1-2 h
Participantsdifferent
1 participant per interview2-82-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryGap Matrix, Action Plan, Risk NotesConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesTOWS Matrix, Strategic Options, Priority Actions
Tagsno overlap
QualitativeResearchCustomerDiscovery
StrategyAnalysisPlanning
ConstraintsDecisionPlanningOptions
StrategyAnalysisOptions
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