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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.
Complexitydifferent
LowHighMediumHigh
Timedifferent
30–60 min per interview2-4 h2-8 h1-5 Tage
Participantsdifferent
1 participant per interview3-85-124-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsLogic Model, Change Objectives, Intervention Components, Evaluation Plan
Tagsno overlap
QualitativeResearchCustomerDiscovery
Theory of ConstraintsSystems thinkingChange
Domain-Driven DesignEventsDiscoveryWorkshop
ChangeSystems thinkingCapability
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