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| Criterion |  UX Research User Interviews |  Operations Failure Mode and Effects Analysis |  Operations After-Action Review |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Low | High | Low |
Timedifferent | 30–60 min per interview | 2-6 h | 20-45 min |
Participantsdifferent | 1 participant per interview | 3-10 | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | FMEA Table, Risk Priority, Mitigation Actions | Lessons learned, Action items, Event summary |
Tagsno overlap | QualitativeResearchCustomerDiscovery | RiskQualityOperationsRoot cause | LearningOperationsImprovement |
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