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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview45-90 min1-3 h30-60 min
Participantsdifferent
1 participant per interview3-125-302-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryExpectation Map, Alignment Notes, AgreementsConsensus Clusters, Theme Titles, Priority AreasPower Interest Grid, Strategy per Stakeholder
Tagsno overlap
QualitativeResearchCustomerDiscovery
AlignmentStakeholdersTeam
FacilitationConsensusWorkshopAlignment
StakeholdersFacilitationAlignmentPlanning
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