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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview30–60 min1-2 h Setup, laufend10-20 min daily
Participantsdifferent
1 participant per interview4-811
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Interview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research GapsAction Lists, Project List, Review RoutineDaily Plan, Time Estimates, Review Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
ProductivityPlanningTasksExecution
PlanningTime managementProductivityOperations
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