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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min per interview30–60 min60-120 min2-8 h
Participantsdifferent
1 participant per interview4-82-85-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research GapsConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsEvent Timeline, Ubiquitous Language, Boundaries, Open Questions
Tagsno overlap
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
Theory of ConstraintsAssumptionsSystems thinking
Domain-Driven DesignEventsDiscoveryWorkshop
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