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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Decision Framing Workshop.
Decision Making
Decision Framing Workshop
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a decision is poorly framed, even good answers deliver little value. A Decision Framing Workshop sharpens the problem, goal, and boundaries before the actual weighing begins.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–60 min per interview60-120 min30–60 min1-3 h
Participantsdifferent
1 participant per interview4-104-85-30
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryDecision Frame, Decision Question, Criteria List, Evidence PlanEmpathy Map, Assumptions List, Research GapsConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
QualitativeResearchCustomerDiscovery
Decision framingAlignmentCriteriaOptions
SynthesisQualitativeWorkshop
FacilitationConsensusWorkshopAlignment
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