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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Decision Framing Workshop.
Decision Making
Decision Framing Workshop
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a decision is poorly framed, even good answers deliver little value. A Decision Framing Workshop sharpens the problem, goal, and boundaries before the actual weighing begins.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30–60 min per interview60-120 min90-180 min30-60 min
Participantsdifferent
1 participant per interview4-104-122-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryDecision Frame, Decision Question, Criteria List, Evidence PlanDecision Rights Matrix, AgreementDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
QualitativeResearchCustomerDiscovery
Decision framingAlignmentCriteriaOptions
DecisionGovernanceAlignmentResponsibility
DecisionRolesGovernanceAlignment
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