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| Criterion | ![]() UX Research User Interviews | ![]() Systems Thinking Current Reality Tree | ![]() Operations MORT Analysis | ![]() Operations Causal Factor Analysis |
|---|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. |
Complexitydifferent | Low | High | High | High |
Timedifferent | 30–60 min per interview | 2-6 h | Mehrere Tage bis Wochen | 2-6 h |
Participantsdifferent | 1 participant per interview | 3-8 | 2-6 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | Current Reality Tree, Core Problems, Intervention Ideas | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions |
Tagsno overlap | QualitativeResearchCustomerDiscovery | Systems thinkingRoot causeConstraintsCausality | Root causeSafetySystemicIncident | CausalityIncidentRoot causeTimeline |



