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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview30-90 min60-90 min1-3 h
Participantsdifferent
1 participant per interview2-84-105-30
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesProblem Cluster, Prioritized Challenge, ExperimentConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
QualitativeResearchCustomerDiscovery
ConstraintsDecisionPlanningOptions
FacilitationDecisionProblem solvingWorkshop
FacilitationConsensusWorkshopAlignment
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