View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Research User Interviews |  Facilitation Consensus Workshop |  Operations Root Cause Analysis |  Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 30–60 min per interview | 1-3 h | 1-4 h | 60-90 min |
Participantsdifferent | 1 participant per interview | 5-30 | 3-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Interview Notes, Themes, Insight Summary | Consensus Clusters, Theme Titles, Priority Areas | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | QualitativeResearchCustomerDiscovery | FacilitationConsensusWorkshopAlignment | Root causeProblem solvingQualityIncident | FacilitationDecisionProblem solvingWorkshop |