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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min per interview1-3 h45-90 min60-90 min
Participantsdifferent
1 participant per interview5-302-84-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryConsensus Clusters, Theme Titles, Priority AreasAssumption List, Critical Assumptions, Learning PlanProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
QualitativeResearchCustomerDiscovery
FacilitationConsensusWorkshopAlignment
AssumptionsRiskDecisionDiscovery
FacilitationDecisionProblem solvingWorkshop
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