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| Criterion |  UX Research User Interviews |  Operations Change Analysis |  Domain Modeling EventStorming |  UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 30–60 min per interview | 45-120 min | 2-8 h | 30–60 min |
Participantsdifferent | 1 participant per interview | 2-6 | 5-12 | 4-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Interview Notes, Themes, Insight Summary | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Event Timeline, Ubiquitous Language, Boundaries, Open Questions | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | QualitativeResearchCustomerDiscovery | ChangeRoot causeTroubleshootingComparison | Domain-Driven DesignEventsDiscoveryWorkshop | SynthesisQualitativeWorkshop |