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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview1-4 h1-2 h1-3 h
Participantsdifferent
1 participant per interview1-53-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryContext Diagram, Container Diagram, Component DiagramInception Canvas, Risks, Goal List, Open QuestionsCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
QualitativeResearchCustomerDiscovery
ArchitectureCommunicationVisualization
AlignmentArchitectureCanvas
JourneyCustomerService designCanvas
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