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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30–60 min per interview1-3 h30-60 min je Interview1-3 h
Participantsdifferent
1 participant per interview1-85-12 Interviews2-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryArgument Map, Evidence Gaps, Decision RationaleInterview Notes, Opportunity Themes, Customer QuotesIssue Map, Positions, Argument Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
SensemakingDecisionRationale
DiscoveryInterviewsOpportunityCustomer
RationaleKnowledgeDecision
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