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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview1-2 Tage45-90 min30-60 min
Participantsdifferent
1 participant per interview1-43-122-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryArchitecture Document, Context View, Runtime View, Deployment ViewRAPID Role Map, Recommendation, Decision LogDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
QualitativeResearchCustomerDiscovery
ArchitectureDocumentationCommunication
DecisionRolesGovernance
DecisionRolesGovernanceAlignment
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