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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min per interview1-2 Tage30-60 min je Interview60-120 min
Participantsdifferent
1 participant per interview1-45-12 Interviews2-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryArchitecture Document, Context View, Runtime View, Deployment ViewInterview Notes, Opportunity Themes, Customer QuotesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
QualitativeResearchCustomerDiscovery
ArchitectureDocumentationCommunication
DiscoveryInterviewsOpportunityCustomer
ArchitectureCommunicationStakeholdersCanvas
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