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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration for Communication Plan
Delivery
Communication Plan
Views and Beyond method illustration showing its working structure
Architecture
Views and Beyond
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview1-2 Tage45-90 min1-3 Tage
Participantsdifferent
1 participant per interview1-42-61-4
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryArchitecture Document, Context View, Runtime View, Deployment ViewCommunication Plan, Channel Matrix, Message CadenceArchitecture Views, Cross-view Notes, Rationale
Tagsno overlap
QualitativeResearchCustomerDiscovery
ArchitectureDocumentationCommunication
CommunicationStakeholdersDeliveryPlanning
DocumentationStakeholdersArchitecture
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