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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview1-2 Tage45-90 min1-4 h
Participantsdifferent
1 participant per interview1-42-51-5
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryArchitecture Document, Context View, Runtime View, Deployment ViewA3 Report, Action Plan, Root Cause AnalysisContext Diagram, Container Diagram, Component Diagram
Tagsno overlap
QualitativeResearchCustomerDiscovery
ArchitectureDocumentationCommunication
LeanProblem solvingCoachingOperations
ArchitectureCommunicationVisualization
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