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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview10-20 min daily45-90 min1-2 h Setup, laufend
Participantsdifferent
1 participant per interview12-61
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Interview Notes, Themes, Insight SummaryDaily Plan, Time Estimates, Review NotesCommunication Plan, Channel Matrix, Message CadenceAction Lists, Project List, Review Routine
Tagsno overlap
QualitativeResearchCustomerDiscovery
PlanningTime managementProductivityOperations
CommunicationStakeholdersDeliveryPlanning
ProductivityPlanningTasksExecution
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