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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min per interview1-2 h30 min Setup, dann laufend60-120 min
Participantsdifferent
1 participant per interview4-121-3 maintaining, briefing for everyone4-10
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryAlignment Map, Open Issues, Decision QuestionsRAID Log, Status Report SourceProblem Statement, Scope Boundaries, Assumption List, Next Analysis Questions
Tagsno overlap
QualitativeResearchCustomerDiscovery
AlignmentStakeholdersStrategyFacilitation
RiskTrackingStakeholdersGovernance
FacilitationAlignmentDiscovery
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