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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Eat the Frog
Operations
Eat the Frog
Paper illustration for ABC Analysis
Operations
ABC Analysis
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.The method protects energy and attention for the task that creates the largest progress and is often postponed.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min per interview45-90 min15-90 min daily30-60 min
Participantsdifferent
1 participant per interview2-511-5
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Interview Notes, Themes, Insight SummaryA3 Report, Action Plan, Root Cause AnalysisPriority Task, Completion Note, Daily FocusABC Classification, Focus Rules, Control List
Tagsno overlap
QualitativeResearchCustomerDiscovery
LeanProblem solvingCoachingOperations
PrioritizationProductivityFocusExecution
PrioritizationOperationsPortfolio
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