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| Criterion | ![]() UX Research User Interviews | ![]() Operations A3 Problem Solving | ![]() Operations ALPEN Method | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Low | Medium | Low | Low |
Timedifferent | 30–60 min per interview | 45-90 min | 10-20 min daily | 15-30 min |
Participantsdifferent | 1 participant per interview | 2-5 | 1 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop |
Outputdifferent | Interview Notes, Themes, Insight Summary | A3 Report, Action Plan, Root Cause Analysis | Daily Plan, Time Estimates, Review Notes | Root cause notes, Countermeasures |
Tagsno overlap | QualitativeResearchCustomerDiscovery | LeanProblem solvingCoachingOperations | PlanningTime managementProductivityOperations | Root causeIncidentLeanProblem solving |



