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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration of a calibrated five-by-five risk matrix with response cards.
Decision Making
Risk Matrix
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.When a project faces many possible disruptions, it quickly becomes unclear which risks deserve attention first. It separates options, evaluation criteria, and open risks. The result is captured as a Risk Matrix and a Top Risk List.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.
Complexitydifferent
MediumLowHighHigh
Timedifferent
1-2 h je Session30-60 min1 Tag bis mehrere Wochen90-180 min
Participantsdifferent
Based on research question3-104-103-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Usability Issues, Severity List, RecommendationsRisk Matrix, Top Risk ListProblem Statement, Prototype, Test LearningsCoD Table, Prioritization Sequence
Tagsno overlap
ValidationUXPrototype
RiskDecisionPrioritizationAssessment
InnovationPrototypeResearch
PrioritizationDeliveryEconomicsDecision
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