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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-2 h je Session1-2 Tage30-60 min je Interview30-60 min je Interview
Participantsdifferent
Based on research question10-305-10 Interviews5-12 Interviews
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Usability Issues, Severity List, RecommendationsClick Heatmap, Success Rate, Design RecommendationsSolution Feedback, Objection List, Validation NotesProblem Evidence, Risk Notes, Customer Segments
Tags1 shared
ValidationUXPrototype
UXNavigationFindabilityValidation
ValidationInterviewsPrototype
DiscoveryInterviewsValidation
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