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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 Tage1-4 h60-120 min1-3 h
Participantsdifferent
Based on research question3-82-82-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Information architectureNavigationFindability
Root causeProblem solvingQualityIncident
ContradictionsInnovationProblem solving
Root causeTreeIncidentQuality
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