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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-2 Tage30-120 min1 h bis mehrere Wochen0.5-5 Tage
Participantsdifferent
Based on research question2-61-84-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAObservation Notes, Improvement IdeasPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
Information architectureNavigationFindability
LeanObservationProcessOperations
Continuous improvementLeanExperiments
LeanContinuous improvementOperations
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