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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Empathy Mapping
UX Research
Empathy Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-2 Tage30–60 min45-90 min60-90 min
Participantsdifferent
Based on research question4-82-54-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAEmpathy Map, Assumptions List, Research GapsA3 Report, Action Plan, Root Cause AnalysisProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
Information architectureNavigationFindability
SynthesisQualitativeWorkshop
LeanProblem solvingCoachingOperations
FacilitationDecisionProblem solvingWorkshop
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