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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-2 Tage60-120 min15-30 min1-4 h
Participantsdifferent
Based on research question2-82-63-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Information architectureNavigationFindability
ContradictionsInnovationProblem solving
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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