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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-2 Tage20-45 min1-2 Tage1-3 h
Participantsdifferent
Based on research question3-1210-303-10
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IALessons learned, Action items, Event summaryClick Heatmap, Success Rate, Design RecommendationsProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
Information architectureNavigationFindability
LearningOperationsImprovement
UXNavigationFindabilityValidation
ProcessOperationsImprovement
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