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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for ABC Analysis
Operations
ABC Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-2 Tage30-60 min15-30 min1-4 h
Participantsdifferent
Based on research question1-52-63-8
Formatdifferent
AsyncAsyncWorkshopWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAABC Classification, Focus Rules, Control ListRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Information architectureNavigationFindability
PrioritizationOperationsPortfolio
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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