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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-2 Tage45-90 minMehrere Tage bis Wochen2-8 h
Participantsdifferent
Based on research question2-52-62-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAA3 Report, Action Plan, Root Cause AnalysisMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Information architectureNavigationFindability
LeanProblem solvingCoachingOperations
Root causeSafetySystemicIncident
Problem solvingRoot causeDecisionOperations
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