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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-2 Tage45-90 min1-2 Tage0.5-5 Tage
Participantsdifferent
Based on research question2-510-304-10
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAA3 Report, Action Plan, Root Cause AnalysisClick Heatmap, Success Rate, Design RecommendationsKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
Information architectureNavigationFindability
LeanProblem solvingCoachingOperations
UXNavigationFindabilityValidation
LeanContinuous improvementOperations
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