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Criterion
Paper illustration for TOWS Matrix.
Business Strategy
TOWS Matrix
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
The TOWS Matrix connects internal strengths and weaknesses with external opportunities and threats into action-oriented strategies. It goes a step further than a pure stocktaking.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-2 h45-90 min1-3 h30-120 min
Participantsdifferent
3-102-52-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
TOWS Matrix, Strategic Options, Priority ActionsA3 Report, Action Plan, Root Cause AnalysisGap Matrix, Action Plan, Risk NotesObservation Notes, Improvement Ideas
Tagsno overlap
StrategyAnalysisOptions
LeanProblem solvingCoachingOperations
StrategyAnalysisPlanning
LeanObservationProcessOperations
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